Contact & Policies

We're here to help.

If you have any questions about your order, our products, or anything else, please contact us using the information below. Our support team typically responds within 24–48 business hours.

Email: seekweightdrops@gmail.com

Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)

Please include your order number in all correspondence so we can assist you faster.

We want you to be confident in your purchase. If you are not satisfied, please review our refund policy below.

Eligibility for Refunds

• Refund requests must be submitted within 30 days of delivery
• Products must be unused and in original packaging
• Proof of purchase is required

Non-Refundable Items

• Opened or used products
• Final sale or promotional items
• Orders returned without prior approval

How to Request a Refund

• Email seekweightdrops@gmail.com
• Include your order number and reason for return
• Our team will provide return instructions if approved

Once the return is received and inspected, refunds will be processed to the original payment method within 5–10 business days.

Shipping fees are non-refundable. Customers are responsible for return shipping unless the item arrived damaged or incorrect.

Orders are typically processed within 1–3 business days.

Estimated delivery times:

• United States: 5–10 business days
• International: 10–20 business days (depending on destination)

We are not responsible for delays caused by carriers, customs, or incorrect address information provided at checkout.

Orders may only be canceled if the request is made before the order has been processed or shipped. Once an order is in transit, it cannot be canceled.